Archive for the ‘support’ Category

We’re back!

Sunday, July 19th, 2009

We’re back in more ways than one! Last week TipiT suffered an outage at the data center we’re located at. Downtime like this never comes at a convenient moment, but this was particularly bothersome since we were busy preparing things for our relaunch with new design and payment options.

Everything on the server was redundant, but we still needed to get at the disk physically. Having done this and recovered everything, we figured that the inflexibility of a physical computer was hindering us more than it was helping us. So we moved our stuff over to Amazon and ensured such facilities that if Amazon were to be unreachable (unlikely, but still…) we can be back up and running quicker at a different host, than we have been this time.

So, we’re back but having dealt with this, we’re going to be back even better shortly. More on that in a later post.

Tipjar in the spotlight

Monday, February 18th, 2008

It’s been hectic after the launch last week but we’ve already got a tipjar that is very a worthy cause to give money to. Laurens’s house has burnt down and he has lost all his stuff. You can see the pictures of the devastation on Flickr and a movie on YouTube:

The destruction is incredible and just stop for a second to imagine how an event such as this would affect you. Some people already have started to donate, so if you could spare a couple of bucks to show him that you care, I think it would be greatly appreciated.